ENCYCLOHUB COMPREHENSIVE PRIVACY POLICY
Last Updated: September 8, 2025
Introduction & Scope
EncycloHub ("we," "us," "our") values your privacy and is committed to transparently protecting your personal information in compliance with global privacy regulations including GDPR, CCPA/CPRA, and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.encyclohub.org) and Wikipedia-related services.
This policy applies to all personal information collected through:
- Our website and mobile applications
- Email, text, and other electronic communications
- Offline interactions such as phone calls and in-person meetings
- Third-party sources where permitted by law
Information We Collect
We collect information that identifies, relates to, describes, or could be linked to you ("personal information"), including:
Contact details (name, email, phone, address), business information (company name, title, Wikipedia needs), payment information, and communication preferences.
Device and usage information (IP address, browser type, pages visited), cookies and similar technologies, and analytics data from third-party services.
Wikipedia editing history and contributions (where relevant), business information from public sources for notability assessments, and marketing data from permitted partners.
How We Use Your Information
We use your personal information for the following business purposes:
Purpose | Legal Basis |
---|---|
Providing Wikipedia services | Contract performance |
Customer support and communication | Legitimate interest |
Payment processing | Contract performance |
Marketing and promotions | Consent or legitimate interest |
Service improvement and analytics | Legitimate interest |
Legal compliance and security | Legal obligation |
How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We engage carefully vetted third parties who assist with payment processing, Wikipedia research and editing (under strict confidentiality), cloud storage and infrastructure, and marketing and analytics.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
- Wikipedia Compliance: As required by Wikipedia's paid editing disclosure policies, we disclose our relationship with clients on relevant Wikipedia talk pages and editor user pages.
We do NOT sell your personal information to third parties for marketing purposes.
Data Retention & Security
Client account information: 5 years after last activity
Financial records: 7 years for tax compliance
Marketing data: Until consent withdrawal or 2 years of inactivity
SSL encryption for all data transmissions, regular security assessments, access controls and authentication protocols, employee training on data protection, and PCI-DSS compliance for payment processing.
Cookies & Tracking Technologies
We use the following categories of cookies:
Cookie Type | Purpose | Consent Required |
---|---|---|
Essential | Site functionality | No |
Analytical | Performance measurement | Yes |
Marketing | Advertising personalization | Yes |
Preferences | User experience customization | Yes |
You can manage your cookie preferences through our cookie consent banner and browser settings.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and receive information about our processing of your data
- Correction of inaccurate or incomplete information
- Deletion of your personal information ("right to be forgotten")
- Restriction or objection to processing
- Data portability to transfer your information
- Opt-out of marketing communications and certain data sharing
- Non-discrimination for exercising your rights
To exercise these rights, contact us at support@encyclohub.org. We respond to all legitimate requests within 30 days.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect information from children without parental consent. If we discover we have collected information from a child under 16, we will delete it immediately.
Policy Updates
We regularly review and update this policy. Material changes will be:
- Posted on our website with updated "Last Updated" date
- Communicated via email to registered users
- Accompanied by renewed consent requests where required
Contact Information
Why EncycloHub's Privacy Policy is Superior
- Regulatory Compliance: Addresses GDPR, CCPA, CPRA, and other major privacy laws
- Transparency: Clearly explains what data is collected and why
- User Empowerment: Provides specific rights and easy methods to exercise them
- Comprehensive Coverage: Includes offline data collection and all processing activities
- Security Specificity: Details actual security measures rather than vague promises
- International Focus: Includes proper transfer mechanisms for global clients
- Professional Structure: Organized for readability with clear sections and tables