The following terms and conditions are presumed to be agreed upon between the service provider (Encyclohub) and service buyer (Customer). These terms and conditions are also part of our Service Agreement shared with you at your first service purchase with Encyclohub.

If you have not received a copy of your Service Agreement, please send an email to support@encyclohub.org with the subject "Service Agreement." A customer support representative will be in touch with you.

Encyclohub provides expert consulting and execution services to help you navigate Wikipedia's ecosystem. You understand and agree that:

• Wikipedia's Independence: We are an independent service provider and are not affiliated with or endorsed by the Wikimedia Foundation. All final content decisions are made by Wikipedia's volunteer editors and administrators.
• Client's Role: The timely success of our Services depends on your full cooperation. You agree to provide accurate, complete, and timely Client Materials and responses to our inquiries.
• Realistic Expectations: You acknowledge that the Wikipedia community is volatile and that despite our expertise, we cannot guarantee the approval or permanent existence of a Wikipedia page.

• Your Materials: You retain ownership of all Client Materials you provide. You grant Encyclohub a limited license to use these materials solely to perform the Services.
• Our Work Product: Upon your full payment for Services, ownership of the Work Product is transferred to you. However, content published on Wikipedia is licensed under CC BY-SA and becomes subject to editing by the public.
• Our IP: Our methodologies, processes, templates, know-how, and pre-existing knowledge remain the exclusive intellectual property of Encyclohub.

We will treat all non-public Client Materials and information as strictly confidential. We will not disclose it to any third party except as necessary to perform the Services (e.g., conducting research) or as required by law.

In strict compliance with Wikipedia's terms of use, we fully disclose all paid editing activities. This includes adding the necessary paid editor disclosure notices to our editors' user pages and the talk pages of any articles we edit. This transparency is non-negotiable and a core part of our ethical service delivery.

Due to the extensive research, consulting, and creative effort involved in our work, we have a strict refund policy designed to be fair to both parties.

To the fullest extent permitted by law, Encyclohub's total liability to you for any claims shall be limited to the total amount you paid for the Services giving rise to the claim. In no event shall we be liable for any indirect, special, incidental, or consequential damages (including lost profits or reputation) arising from your use of our Services or the actions of Wikipedia.

You agree to indemnify and hold Encyclohub harmless from any claims, damages, or costs (including legal fees) arising from your use of the Work Product, your violation of these Terms, or your violation of any third-party rights.